+91 90422 71393

We are the leading AI-powered IT company, leveraging cutting-edge technologies to develop intelligent applications.

From startups to enterprise businesses, the Askan team brings extensive experience working with companies of all sizes, ensuring tailored IT solutions that meet diverse needs.

Top Mobile App Development Company

Transforming your app ideas into engaging mobile experiences. Our future-proof, user-responsive apps will adapt and evolve with your users.

Top Web and CMS Development Company

Content Management Systems (CMS) allow you to take full control of your website and apps. Our meaningful CMS provides you ability to manage your site content on your own without being dependent on a Dev

Top eCommerce Development Company

Creating powerful e-commerce platforms that fuel innovation and boost revenue. Convert every click into a customer with our comprehensive e-commerce solutions.

Best AI & ML Development Company

Focus on what matters while machines handle the mundane. Harness the power of Artificial Intelligence and Machine Learning to transform your data into a profitable asset.

Top DevOps Development Company

Dreaming of seamless integrations, effortless development pipelines, proactive collaborations, and continuous deployment? Let us make it a reality. Meet our DevOps experts and elevate your software development lifecycle.

Hire App Developers

On the lookout for exceptional coding talent? Hire skilled developers from Askan and bring your next big idea to life.

Hire Frontend Developers

Break through the limits with Askan. Hire expert front-end developers who can transform your ideas into powerful user experiences.

Hire Backend Developers

Looking for a backend expert? Askan’s developers are ready to power the engine behind your digital success.

Hire eCommerce Developers

Build smarter online stores with Askan’s e-commerce developers and stay ahead of your competitors.

Hire Dedicated Developers

Go beyond ordinary. Hire a skilled developer from Askan and bring exceptional talent to your project.

Top IT Company Rendering Industry Specific Solutions

We cater to every booming industry and offer the best-in-class technology for all.
India Office +91 90422 71393
  • Reach Us
    • Home >> Career >> Software Support

    Software Support

    Pondicherry (View All Jobs)

    Software Support Jobs in Pondicherry

    Role Overview:

    We are hiring for the role of Software Support to assist customers and internal teams with technical support, issue resolution, and smooth day-to-day software operations. The ideal candidate should have good communication skills, basic technical knowledge, and the ability to troubleshoot software-related issues efficiently.

    Responsibilities:

    • Provide technical and functional support to customers via call, email, or chat
    • Identify, troubleshoot, and resolve software-related issues
    • Assist users with software onboarding and usage guidance
    • Maintain issue tracking and follow-up until resolution
    • Document support cases, FAQs, and common solutions
    • Monitor system performance and report recurring issues
    • Ensure timely response and customer satisfaction during support interactions

    SALARY IS NOT A CONSTRAIN FOR THE RIGHT CANDIDATE

    RoleSoftware Support
    EducationAny degree
    ExperienceNot required
    LocationPondicherry
    Interview Time9:30 AM to 6:30 PM
    Email tocareer@askantech.com
    Contact person and number+91 9042271393